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FAQ

Q: What is unique about Method?

A: We spent three years researching and prototyping a solution for inconsistent and ineffective office recycling.

This Design Story led to our Method 60L Office Recycling Bins, that connect to create freestanding Method Recycling Stations.

Customise your waste streams and their position in your floor-plan to accomodate office layout changes and growth. Encourage accountability and action with a visible marker of your commitment to sustainability. Save costs and cleaners time with communal recycling stations, which eliminate the need for individual desk bins.

We make recycling visible, flexible, and beautiful.

Q: How are Method’s 60L Office Recycling Bins made?

A: Method bins are made in New Zealand from polypropylene, which is 100% fully recyclable plastic. Currently, this material is the strongest, most durable, and most effective for our products.

Q: Do Method 60L Office Recycling Bins come in other sizes?

A: Method's bins are available in 60L because this is the optimal size for office recycling. We do however offer Precyclers – desktop recycling accessories that provide short term storage for waste and recycling.

Q: How many Method Recycling Stations does my office need?

A: We suggest one Method Recycling Station per 30 employees, adhering to our recommendation that every worker should never be more than a ten second walk from recycling bins. We have created our Solution Finder tool to make selection simple for your business.

Q: Where should my Method bins go?

A: Method 60L Office Recycling Bins are designed to be visible and freestanding, because of this they can be placed where you need them most in your office – your Paper bin by your printer, or Organics in your kitchen – but also throughout your space. You can read more about our philosophy of Open Plan Recycling here.

Q: What colours do Method bins come in?

A: Method bin lids are available in green, amber, blue, grey and red. These colours meet waste industry standards, but have been modified to complement modern workplaces. Method bin bases come in our signature matte black colour.

Q: Can I mount my bins to a wall?

A: With the help of our HD Connector, Method Recycling Stations of any size can be easily mounted to a wall.

Q: Which waste streams do I need for my office or large facility?

A: Waste streams differ depending on the geographical location of where your recycling bins will be. You may find our Solution Finder tool helpful for creating your suggested Method Recycling Station, based on your region and office size.

To help prevent confusion for cleaners and waste service providers, we suggest ensuring your waste streams are the same as those of your site’s larger waste facilities – for example, where your bins will be emptied before being collected.

Q: What bin liners do you recommend for our bins?

A: We recommend our Method 60L Bin liners in Black, Clear, and Green Compostable. Though any liner can be used with the bins, ours have been specifically tailored to fit our 60L Office Recycling Bins perfectly.

Q: Can I use Method bins without liners?

A: The standard practice for most offices is to have their cleaners take their waste to the facilities area of their building, empty the contents and then put their bin liner into the Landfill or Soft Plastics recycling bin.

Method bins can be used without liners, but you will need to clean your Method bin once you have removed the recycling.

Q: How much does shipping cost for Method bins?

A: Cost of freight will be calculated based on order size and destination. If you’d like an indication of shipping price, contact us for help with this. You can find more information about delivery in our Terms + Conditions.

Q: How do I return my Method order?

A: You can find out more about our Returns Policy in our Terms + Conditions.

Q: How do I cancel my Method order?

A: You can find out more about our Cancellation Policy in our Terms + Conditions.

Q: There’s a fault with my product. What do I do?

A: Contact our Customer Success team if you can’t diagnose the fault with your product.

Q: Can I customise my order?

A: If you have a custom order request, contact us for a quote. Minimum order quantities and additional charges will apply.

Q: Can Method collect my waste?

A: We do not collect recycling, organics, or waste. Contact our Customer Success team for recommendations on waste service providers in your region.

Q: Do your bins come with a guarantee?

A: Every single one of our 60L Office Recycling Bins comes with a three year warranty.

Q: I’m having difficulty ordering online

A: Contact us for help with processing your order. Our opening hours (NZDT) are as follows: Monday - Friday 8.30am - 5.00pm.

Q: How do I clean my Method bins?

A: To best clean our bins, we advise a soft cloth and a mild non-abrasive detergent.

We advise against washing Method lids in your dishwasher, or rinsing Touch lids as this may result in damage to the product.

Q: How do I clean my Precyclers?

A: Our Precyclers can be washed by hand with a soft cloth and a mild detergent, or they can be safely washed in your dishwasher.

Q: Can Method bins be kept outside?

A: The bins have been designed for an internal environment, therefore we advise against them being kept outside.