Privacy Policy

This Privacy Notice describes how Method Recycling Limited (in all other regions apart from NZ, AU, and GB) (“Method Recycling”, "we", "our" or "us"), as a data controller, collect, use, share and protect information obtained about you directly or indirectly in accordance with applicable data privacy laws when you visit or make a purchase from https://www.methodrecycling.co... time to time, there may be more than one data controller of your information within our group where you have engaged different parts of our broader organisation to provide different or jointly delivered services.

This Privacy Notice does not apply to, and Method Recycling is not responsible for, any third party websites which may be accessible through links from this website.

Scope of Privacy Notice

This Privacy Notice explains and describes:

• When this Privacy Notice applies.
• How we collect your personal information.
• The legal basis for usage of your personal information.
• How we use the personal information we collect.
• How and when we may disclose personal information that we collect.
• What cookies are and how we use them.
• What happens when you access third-party services and content.
• What happens if your personal information is transferred overseas.
• How long we hold your personal information.
• How we protect your personal information and keep it secure.
• Your legal choices and rights.
• The status of this Privacy Notice and any changes that are made to it.
• How to request further information.
• Our contact details.

This Privacy Notice applies:

(a) to your use of any of our services where we are performing a data controller function;

(b) where you apply to us for a job or work placement;

(c) your supply of services to us where this involves any personal information; and/or

(d) to any personal information collected from third parties where we are the controller of such information.

This Privacy Notice additionally applies to our website and online services, including www.methodrecycling.com and any other website, mobile app or other online service created or hosted by us from time to time on which this Privacy Notice appears (together, our "online services") through which we may collect certain details if, for example, you want to subscribe to any publications or newsletters that we may periodically issue.

Please note that our online services make use of cookies and similar technologies, as described in more detail in the Cookies Policy section below.

"Personal information" is any information that can be used to identify you or that we can link to you.

When you visit our site or use our services, we automatically collect personal information directly from you.

We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you newsletters, alerts, or other materials; and when you respond to our communications or requests for information.

We may also collect personal information from third parties such as your employing organisation, regulatory authorities, recruitment agencies, credit reporting agencies, information or service providers, publicly available records, and the third parties described in the section entitled “Sharing your personal information” below.

The information you provide may include current and historical personal information including your name, contact details, title, identification, employment, positions held and enquiry/complaint details and information about the organisation with which you are affiliated. We may also collect personal information about your other dealings with us and our clients, including any contact we have with you in person, by telephone, email or online.

We may collect information from other sources, such as social media platforms that share information about how you interact with our social media content, and any information gathered through these channels will be governed by the privacy settings, policies, and/or procedures of the applicable social media platform, which we strongly encourage you to review.

We will handle any unsolicited information in accordance with law, including destroying or de-identifying such information where we are required to do so.

When you use our online services, we may collect the following:

• Information about your device, including information about your web browser, IP address and time zone.
• Details of visits made to our online services including, but not limited to, the volume of traffic received, logs, individual web pages or products that you view and any other resources accessed.
• What websites or search terms referred you to our website.
• Information about how you interact with our website.
• Information you provide by completing forms (this includes information you give us, submitting material, requesting services, entering competitions, registering for any of our online offerings or subscribing to our newsletters or other services).
• Information you provide by your participation in competitions, live chats, and message boards.
• Information you provide to us if you contact us, for example to report a problem with our online services or raise a query or comment.
• Where our online services require that you enter a password or other information in order to access certain features, we will collect such credentials when you enter them.

If you apply for a job or work placement with Method Recycling then you may need to provide information about your education, employment, racial background and state of health. As part of your application you will be asked to provide your express consent to our use of this information to assess your application and to allow us to carry out both recruitment analytics and any monitoring activities which may be required of us under applicable law as an employer. We may also carry out screening checks (including reference, background, directorship, financial probity, identity, eligibility to work, vocational suitability and criminal record checks) and consider you for other positions.

We may exchange your personal information with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, recruitment analytics providers, referees and your current and previous employers. We may also gather additional information about you from publicly available resources such as LinkedIn or other social or professional media platforms and collate this with the information that you provide to us. Without your personal information, we may not be able to progress considering you for positions with us.

In some instances, personal information must be provided to us in order for us to legally or contractually perform services to you, for example where we need contact details for fulfilment of delivery of any of our products to you. Where relevant we will highlight to you those details that we are obligated to collect.

Where we intend to use your personal information, we rely on the following legal grounds:

Performance of a contract: We may need to collect and use your personal information to enter into a contract with you or to perform a contract that you have with us. For example, to deliver any of our products to you or your named point of contact when these have been ordered and this includes freight delivery, courier delivery, and installation, and where we respond to your requests and provide you with services in accordance with our terms and conditions or other applicable terms of business agreed with you or with your employing organisation.

Legitimate interests: Where we consider use of your information as being (a) non-detrimental to you, (b) within your reasonable expectations, and (c) necessary for our own, or a third party’s legitimate purpose, we may use your personal information, which may include:

• for our own direct marketing or continued communication;
• the prevention of fraud;
• our own internal administrative purposes;
• personalisation of the service(s) we provide to you;
• ensuring network and information security, including preventing unauthorised access to electronic communications networks and stopping damage to computer and electronic communication systems; and/or
• reporting possible criminal acts or threats to public security to a competent authority.

Compliance with a legal obligation: We may be required to process your information due to legal requirements, including employment laws, tax laws and other regulatory provisions applicable to Method Recycling as a provider of recycle bins and recycle systems.

Consent: You may be asked to provide your consent in connection with certain services that we offer, for example in respect of any processing of your personal information for our marketing purposes where you or your employing organisation is not a client of Method Recycling, or in respect of certain special categories of personal information such as your health or racial background for which we are legally obliged to gain your consent due to the sensitive nature of such information and the circumstances in which it is gathered or transferred. Where we are reliant upon your consent, you may withdraw this at any time by contacting us in accordance the section below entitled “Further information”, however please note that we will no longer be able to provide you with the products or services that rely on having your consent.

We may use your personal information and personal information to provide you with services and information or for any of the following purposes:

• To provide you with Method Recycling’s services (as noted above) that you or your employing organisation request such as the fulfilment of any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
• To communicate with you and respond to your enquiries.
• When in line with the preferences you have shared with us, to provide you with information, relevant marketing communications related to Method Recycling or other information or materials relating to our products or services that you request from us or which we feel may interest you.
• To help us screen for potential risk and fraud (in particular, your IP address).
• To improve, troubleshoot and optimize our website and services (for example, by generating analytics about how our customers browse and interact with our Site, and to assess the success of our marketing and advertising campaigns).
• To maintain and update our records including our database of contacts.
• To evaluate, recruit, and hire personnel.
• As we believe reasonably necessary or appropriate to: comply with our legal obligations; respond to legal process or requests for information issued by government authorities or other third parties; or protector your, our, or others’ rights.

We may not be able to do some or all of these things without your personal information.

If at any time we intend to change the purpose for which we hold your personal information, for example to offer you with a complimentary service that we may provide in the future, we will give you prior information of that new purpose so you are aware of this.

We may share your Personal Information with third party service providers contracted to Method Recycling where any of the following apply:

• You have consented to us sharing your personal information in this way.
• We deem reasonably necessary to provide you with the services that you have required at any particular time.
• Such sharing is provided for under contract, including our terms and conditions for any particular service that we may provide to you.
• We need to enforce or apply our terms and conditions to which you have agreed (or other terms that have been agreed to apply to our relationship with you or your employing organisation).
• It is necessary to protect the rights and interests, property, or safety of Method Recycling, our clients or others. It is relevant in the circumstances to disclose the information to parties with whom we have co-promotional arrangements (such as jointly sponsored events, external venues, or caterers).
• Our agents or contractors who assist us in providing our services require such information, for example in fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.
• We use third party service providers to provide services that involve data processing, for example archival, web-hosting, analytics providers in connection with the operation of our online services, event hosting, information technology providers, auditing, reference checking, professional advisory (including legal, accounting, financial and business consulting), mailing vendor, delivery, technology, website, research, banking, payment, client contact, data processing, insurance, forensic, litigation support, marketing and security services. A full list of such service providers is available upon request. Should you wish to review our retention policy then please contact us as set out below.
• All, or most, of the assets of Method Recycling or any single business unit within Method Recycling are merged with or acquired by a third party, or we expand or re-organise our business, in which case your personal information may form part of the transferred or merged assets.
• We are under a legal, regulatory or professional obligation to do so (for example, in order to comply with a Court Order).

Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on Method Recycling’s behalf. When such third parties no longer need your personal information to fulfil this service, they will dispose of such details in line with Method Recycling’s procedures unless they are themselves under a legal obligation to retain information (provided that this will be in accordance with applicable data privacy laws). If we wish to pass your sensitive personal information onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

We also provide anonymous statistical information about users of our websites and related usage information to reputable third parties, including analytics and search engine providers.

We own the database rights in the information collected via our online services. We do not sell, rent, or otherwise share information that reasonably identifies you or your organisation with unaffiliated entities for their independent use except as expressly described in this Privacy Notice or with your express prior permission.

We may share information that does not reasonably identify you or your organisation as permitted by applicable law.

Our website and services delivered online use cookies and other similar technologies, for example, to distinguish you from other users when you browse our websites or use our online services and to allow us to improve our online services.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently to improve the user experience, as well as to provide certain information to the owners of the site.

We may, for example, collect information about the type of device you use to access our online services, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, the content you view and features you access on our online services, the web pages you view immediately before and after you access our online services, whether and how you interact with content available on our online services, and the search terms you enter on our online services.

Method Recycling’s website sets cookies which remain on your computer for differing times. Some expire at the end of each session and some remain for longer so that when you return to our website, you will have a better user experience.

Which cookies we use

Detailed below are the cookies we use and why and how long they last.

(a) Google Analytics

• _ga: expires after 2 years
• _gid: expires after 24 hours
• _dc_gtm_UA-49203156-1: expires after 1 minute
• _gac_UA-49203156-1: expires after 90 days

We collect standard internet log information and details of visitor behaviour patterns by using Google Analytics cookies. We do this to compile reports and to help us find out things such as the number of visitors to the various parts of our website, so that this can be improved. This information does not identify visitors or collect any personal details. We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered in this way with any personal information from any source. For more information about Google Analytics cookies please see the link here.

To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services. For more information about Google Analytics Opt-out Browser Add-on please see the link here.

“Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our site.

Google Analytics cookies

Hubspot cookies

Control of cookies

Web browsers allow you to exercise some control of cookies through the browser settings. Most browsers enable you to block cookies or to block cookies from particular sites. Browsers can also help you to delete cookies when you close your browser. You should note however, that this may mean that any opt-outs or preferences you set on our website will be lost. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, which includes information on how to manage your settings for the major browser providers, see here.

To learn more about cookie usage in general, see here.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

This Privacy Notice applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in methodrecycling.com. This notice is not applicable to any information collected offline or via channels other than this website which may include

• Twitter, Instagram, LinkedIn and Vimeo, where we have certain Method Recycling accounts and profiles.
• Facebook where we have a social page

We also use Xero and Stripe to help us process payments on our website. You can read more about how Xero uses your Personal Information here. You can read more about how Stripe uses your Personal Information here.

If you use or follow a link to any third-party websites, please be aware that these websites have their own privacy policies and that we cannot accept any responsibility for their use of information about you.

Where you are submitting personal information from within the European Economic Area (“EEA”), such information may be transferred to countries outside the EEA.

By way of example, this may happen if one or more of our third party service providers with whom we share personal information (in accordance with the section above entitled “Sharing your personal information”) are located, or have their servers located, outside your country or the country from which the data were provided.

If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

We retain the information we collect no longer than is reasonably necessary to fulfil the purposes that such data was originally collected in accordance with our internal data retention policies or to comply with our legal and regulatory obligations.

A maintained copy of our retention policy is available upon request. Should you wish to review our retention policy then please contact us as set out below.

We take steps to hold information securely in electronic or physical form.

Our information security policy is supported by a variety of processes and procedures, and we store information in access controlled premises or electronic databases requiring logins and passwords. All employees, officers or contractors of Method Recycling and third party providers with access to confidential information are subject to access controls and confidentiality obligations, and we require our third-party data storage providers to comply with appropriate information security industry standards.

Whilst we continually strive to ensure that our systems and controls are updated to reflect technological changes, the transmission of information via the internet is not completely secure, and as such we cannot guarantee the security of your data transmitted to our online services which is at your own risk.

If you communicate with us using a non-secure web platforms, you assume the risks that such communications between us are intercepted, not received, delayed, corrupted or are received by persons other than the intended recipient.

Once we have received your information, we will take reasonable steps to use procedures and security features to try to prevent unauthorised access, modification or disclosure.

You can help us to keep your information secure by ensuring that any username or password in relation to our online services is kept strictly personal to you and not be made available to any other person. You should stop using your username and password and notify us immediately if you suspect that someone else may be using your user details or password.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Method Recycling does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately as set out below.

Under applicable data protection legislation, we have a duty of care to ensure that your personal information is accurate and up to date. Therefore, please contact us to update or correct your information if this changes or if you believe that any information that we have collected about you is inaccurate at info@methodrecycling.com.

Where you have consented to our processing of certain personal information, you can at any time withdraw such consent and/or tell us not to contact you with updates and information regarding our products and services (or part of them) either at the point such information is collected, (by leaving the relevant box unticked) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. Please note that where you withdraw your consent we will no longer be able to provide you with the products or services that rely on having your consent. You can also exercise this right at any time by contacting us using the contact details at the end of this Privacy Notice.

You can request:

• access to the personal information we hold about you
• corrections or updates to your details;
• the erasure of your personal information;
• the portability of personal information that you have provided to us in a structured, commonly used and machine-readable format.

You also have the right to object to, or request the restriction of, our use of your personal information.

If you would like to exercise any of the rights set out in this section, please contact us using the details set out in the section below under the heading “Further information”. We may refuse to provide access where we have legitimate reasons for doing so under applicable data privacy laws, and in exceptional circumstances may charge a fee for access if the relevant legislation allows us to do so, in which case we will provide reasons for our decision.

You may submit a complaint to the Information Commissioner's Office, details of which can be found here.

If you make a privacy complaint, we will respond to let you know how your complaint will be handled. We may ask you for further details, consult with other parties and keep records regarding your complaint.

We may update this Privacy Notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons and post such changes on this page.

If the changes are significant or may materially impact upon your rights, we will provide a more prominent notice or contact you by other means (including, for certain services, email notification of Privacy Notice changes). You should therefore review this page regularly to ensure that you are aware of any changes to its termsBy providing your personal information to us or using our online services, you hereby consent to this Privacy Notice and agree to its Terms & Conditions.

To find out more about Method Recycling please visit methodrecycling.com.

Method Recycling at your request, can confirm what information we hold about you and how it is processed. If Method Recycling does hold personal information about you, you can request the following information by contacting us using the details below:

• Identity and the contact details of the person or organisation that has determined how and why to process your data.
• The purpose of the processing as well as the legal basis for processing.
• If the processing is based on the legitimate interests of Method Recycling or a third party, information about those interests.
• The categories of personal information collected, stored and processed.
• Recipient(s) or categories of recipients that the data is/will be disclosed to.
• How long the data will be stored.
• The source of personal information if it wasn’t collected directly from you.
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

In order to verify the identity of those who make a request to us, we will accept the following forms of ID when information on your personal information is requested:

• Passport,
• Driving licence, Birth certificate,
• Utility bill dated within the last 3 months.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by via any of the following means:

Complete a contact form here

Write to us at: 10 John Street London WC1N 2EB United Kingdom

The Privacy Officer for Method Recycling is Steven Korner.

This Privacy Notice was last updated on the 23rd of May, 2019.